![]() In doing so, wasted time and effort is avoided. The key strengths of the process in terms of product development are in identifying whether there is a large enough customer base for the proposed product, with a sufficiently large enough need (is this a big problem?). In order to write the PR (press release) and FAQs the product team is forced to start with the customer. The internal shorthand for the Amazon Working Backwards Process is PR/FAQ. The documents are then reviewed by a team of relevant stakeholders and management, iterated upon, and hopefully greenlit for development. Internal FAQs (questions they might receive from adjacent teams, different functional stakeholders and so on).External FAQs (questions they might receive from future customers).Craft a frequently asked questions (FAQs) document which contains.Craft a press release describing the need and the product.In order to execute the Amazon Working backwards Process, they then The team proposing an idea for a product or service imagines that they are one week before launch. Hustle Badger template for PR/FAQs: Google Doc | Notion It involves imagining that the product or service is about to launch, writing a press release for it, and going backwards from there. The Amazon Working Backwards method is a customer-centric process to vet needs and concepts before the creation of products or services. This requires the team to spend time getting to know their customer, and finding out what delights them and what pain points they have.” Amazon white paper, Building A Cloud Operating Model, JWhat is the Amazon Working Backwards method? If you want to be customer- centric, or even customer-obsessed, you need to move from imagining to knowing. Unfortunately, this increases the odds of being wrong. They imagine, or have hunches or feelings. “Many companies make guesses or inferences about what their customers want. How to Use ChatGPT: Understanding ChatGPT and OpenAI.Amazon: Jeff Bezos’ Leadership Principles.How to get a first round interview without applying.The Ultimate 30 60 90 Day Plan and Template For Product VPs.Fulfill Your Potential With a Career Development Plan.Product Management Case Studies: Preparing case studies for leadership interviews. ![]()
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